Ordering Information
If you have further questions about our products and services, or other order related questions not listed on this page, please review our FAQ section.
How to Buy Your Own Star
Star Foundation offers three convenient ways for you to name a star after someone:
- Online through our secure shopping cart (accept Visa, MasterCard, and American Express credit cards)
- Mail or fax - see instructions below
- Call 1-866-893-4476
We do not process COD orders. All orders are processed only after payment has been received.
Order Fulfillment and Shipping
All orders will ship within 24 hours from the time the order was received. Orders received on Friday, Saturday or Sunday will ship on the following Monday.
For Standard delivery, please allow 5-7 business days for order fulfillment and shipping of your Star Naming Package. Express is 3-5 business days. Please allow 10-14 business days for International order fulfillment and shipping. Orders are fulfilled only when payment is received.
Important Note
Please make sure your custom Star Certificate is spelled correctly. The fee for any changes after your order has been submitted is $15.00. To make changes to your order you must send us an e-mail. In your e-mail please include the order number, and requested changes.
Mail and Fax Orders
To order by mail or fax, please print our order form.
You must have Adobe Acrobat Reader to view the order form. You can download a free copy of Adobe Acrobat Reader by clicking here.
California Orders: please add 7.75% sales tax if you are placing an order via mail or fax.
Please fax the completed form to 360-237-3759.
If you are ordering via the mail, along with a completed form, please send a check or money order for the total purchase price, plus the correct shipping amount for each product purchased to:
Star Foundation
26861 Trabuco Road Suite E229
Mission Viejo, CA 92691