Contact Us
If you have further questions about our products and services, or other order related questions not listed below on this page, please review our FAQ section.
Telephone
1-866-893-4476
Address
Star Foundation
26861 Trabuco Road Suite E229
Mission Viejo, CA 92691
Order Questions
1. How do I go about ordering?
Star Foundation offers three convenient ways for you to order:
- Online through our secure shopping cart (accept Visa, MasterCard, and American Express credit cards)
- Mail or fax - see instructions
- Call 1-866-893-4476
We do not process COD orders. All orders are processed only after payment has been received.
2. When will my order ship and how long will it take to arrive?
All orders will ship within 48-72 hours from the time the order was received. Orders received on Friday, Saturday or Sunday will ship on the following Monday.
For Standard delivery, please allow 5-7 business days for order fulfillment and shipping of your Star Naming Package. Express is 3-5 business days. Please allow 10-14 business days for International order fulfillment and shipping. Orders are fulfilled only when payment is received.
3. Can I make a change to my certificate after I have ordered?
Yes, you can. The fee for any changes after your order has been submitted is $15.00. To make changes to your order you must send us an e-mail. In your e-mail please include the order number, and requested changes.
